Billing Terms And Conditions
These Billing Terms and Conditions explain how payments are processed and billed at Corvine Footwear, operated by R&DN EMPREENDIMENTOS LIMITED.
1. Billing Currency
All orders are billed in Pounds Sterling (GBP £). The final amount shown at checkout, VAT included, is the exact amount charged to your payment method. We never apply hidden fees or forced currency conversions.
2. Billing Descriptor
Charges on your card statement will appear under a descriptor referencing our store. If you do not recognise a charge, contact us at support@corvinefootwear.co.uk before initiating a dispute. Our team resolves billing questions within 24 hours on business days.
3. Payment Authorisation
By placing an order, you confirm that you are the authorised holder of the payment method used. Your payment method is charged when the order is confirmed, and you immediately receive an order confirmation email.
4. Billing Information Accuracy
You agree to provide current, complete, and accurate billing information for all purchases. If your billing details change, please update them at checkout on your next order.
5. Refunds and Billing Disputes
Refunds are always issued to the original payment method within 5 - 7 business days after approval, as detailed in our Refund Policy. If you believe a charge is incorrect, contact us first. Most billing issues are resolved within one business day.
Contact Information
Corvine Footwear is a trading name of R&DN EMPREENDIMENTOS LIMITED (Company No. 16677592).
Business Address: 13 Unit 155047, Courier Point, 13 Freeland Park, Wareham Road, Poole, Dorset, United Kingdom, BH16 6FH
Email: support@corvinefootwear.co.uk
Phone: +44 7311133970
Business Hours: Monday to Friday, 9am to 5pm (GMT)
Customer service responds within 24 hours on working days.
